Commitment to Customer Service

Underpins every stage of our projects

EACH TEAM MEMBER

Encouraged to take a proactive role and personal responsibility to provide the highest possible standards.

TEAM RESPONSIBILITY

Ensuring contracts are completed on time, to specification, within budget and to the satisfaction of clients.

CONTINUOUS IMPROVEMENT

We continue to upgrade our services in response to the changing needs of our clients, focusing on the adoption and use of the latest in:

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  • Design techniques

  • Materials

  • Plant and equipment

  • Construction systems

  • Management skills

OUR POLICIES

GENERAL PRINCIPLES

DISMISSAL It is unlawful to discriminate in dismissal, or other detriment to an employee. PERFORMANCE APPRAISAL It is unlawful to discriminate in appraisals of employee performance. TERMS OF EMPLOYMENT It is unlawful to discriminate in affording terms of employment and providing benefits, facilities and service for employees.



ENVIRONMENTAL POLICY

The Company will keep itself informed of all legislation, regulations and Codes of Practice on environmental matters that are relevant to its operations; make best endeavours to ensure that its personnel are aware of and adequately instructed in the requirements of this legislation and take all other reasonable actions to ensure compliance. Whilst construction is in progress, the Company will take all reasonable precautions, that are consistent with its clients’ instructions, against environmental damage, disruption or nuisance on or adjoining its sites. It will always endeavour to keep its sites clean and tidy, and any adjoining areas that may be affected by traffic to and from those sites, and to avoid pollution of the air, ground or water by noise, fumes, dust or the disposal of construction materials. The Company will, wherever viable and consistent with its clients’ instructions, use materials and products from sustainable sources and that are re-useable or re-cycable. The Company will make every effort to conserve the use of materials and of energy and, where viable and consistent with its clients’ instructions, collect waste materials for re-cycling. The Company will appoint a Director/Senior Manager to supervise the implementation and further development of its environmental policy. The Company will prepare instructions for the implementation of its environmental policy on individual sites, and will for each site nominate a competent person to supervise compliance with these instructions. Any environmental problems encountered in carrying out the works according to the client’s instructions will be brought to the attention of the client, and of any competent authority, with a view to finding a satisfactory solution.



GENERAL PRINCIPLES

DISMISSAL It is unlawful to discriminate in dismissal, or other detriment to an employee. PERFORMANCE APPRAISAL It is unlawful to discriminate in appraisals of employee performance. TERMS OF EMPLOYMENT It is unlawful to discriminate in affording terms of employment and providing benefits, facilities and service for employees.



HEALTH & SAFETY

Togher Group follows guidelines and procedures to ensure that our statutory duties are always met, whilst facilitating continual improvement in terms of occupational health and safety.

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ENVIRONMENTAL

Togher Group keeps itself updated of all legislation, regulations and Codes of Practice on environmental matters that are relevant and impacted upon through our site operations.

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EQUAL OPPORTUNITIES

Togher Group is committed to to be an equal opportunity employer, through promoting  and developing equal opportunities and keeping  under review our policies, procedures and practices.

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GENERAL PRINCIPLES

Togher Group is committed to exemplary moral standards and good business practices. Importantly, we believe that in the workplace, it is unlawful to discriminate against other employees.

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Continuous Improvement

We continue to upgrade our services in response to the changing needs of our clients, because only through continuous improvement, can we continue our successful trading record and continue to expand.